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The Trump Administration is working to reopen the government for the American people. Mission-critical activities of CDC will continue during the Democrat-led government shutdown. Certain federal government activities have ceased due to a lack of appropriated funding. During the government shutdown, only web sites supporting excepted functions will be updated. As a result, the information on this website may not be up to date and the agency may not be able to respond to inquiries.

Reset user MFA

Organization admins can reset multi-factor authentication (MFA) login access settings for staff or employees (users) in SimpleReport. If you don’t have admin privileges, talk to an admin about upgrading permissions on your account.

To reset a user MFA:

  1. Click the gear icon at the top right corner of the page. The gear icon selected in SimpleReport
  2. Find and click “Manage users”. The “Manage Users” tab selected in SimpleReport
  3. Find and click on the correct user from the list, select Reset MFA, then confirm. Reset MFA button